About
Based in New Canaan, CT, The Linen Shop is a linen supply and rental service. They offer restaurant linen service and linen supply. They work with business customers on recurring service. Contact them directly to discuss volume, scheduling and pricing.
Hours
| Monday | 10AM-5PM |
|---|---|
| Tuesday | 10AM-5PM |
| Wednesday | 10AM-5PM |
| Thursday | 10AM-5PM |
| Friday | 10AM-5PM |
| Saturday | 10AM-5PM |
| Sunday | Closed |
Frequently Asked Questions — New Canaan, CT
Do you provide linen service to New Canaan, CT?
Linen suppliers run delivery routes within a set radius of their plant. Ask directly if they service New Canaan, CT, and whether you'd be on an existing route or require a special trip. If you're outside the normal coverage area, expect a delivery charge or possibly a higher minimum volume to make the route profitable.
Is there a minimum volume required to open an account?
Yes, most linen services have a minimum weekly volume because processing and delivery costs are fixed regardless of order size. Minimums are usually stated in pounds per week for table and bed linens, or number of garments for uniforms. Smaller operations can still get service, but the per-piece rate will be higher to cover the truck stop.
How is linen rental pricing actually calculated?
Pricing models vary by product. Table linens are typically charged per piece or per pound; napkins and towels might be per piece, while large items like sheets are per pound. Uniform rental commonly runs $4–15 per employee per week depending on garment type. Expect separate line items for delivery, processing, and damaged-item charges — always ask for an itemized quote so you can compare apples to apples.
Can I switch to another linen supplier before my contract ends?
Standard linen rental agreements run 1–3 years and often auto-renew, with an early termination fee if you leave early. Also, the linens usually belong to the supplier, so you'll need to return them. Check your contract for the notice period and any buyout clause. A reputable supplier will help you plan a transition without interrupting service, but give 30–60 days notice and be prepared for a final inventory count.
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